February 23, 2012
by Mark
0 comments
When it comes to anxiety disorders, the anxiety often gets blamed as the source of the problem, but really it’s our reaction to anxiety that’s unhealthy. Anxiety is normal. But attempts to cope with, check on, or control uncertainty lead to compulsive behaviors with negative impacts on our health.
This is as true in business as it is in our personal lives. When people encounter uncertainty (and the resulting anxiety) at work, they experience a need to be certain, and if there are great systems in place, they’ll resolve that uncertainty by doing something they’ve done before, which is likely something that’s safe, unhealthy, not innovative, and likely to only push off important decisions until later. Great business teams resolve this with visual communication techniques that eliminate unnecessary uncertainties, and by sticking to articulated values. As Jim Collins points out in several of his books about what makes companies beat the competition, his research shows that consistently implementing values is one of the key factors. It doesn’t even matter what the values are, only that they’re consistently articulated and implemented.

Continue reading “Let healthy project values guide your actions.” »